Privacy Policy

Effective Date: February 02, 2025

Introduction

Rent Ready Appliances (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, forms, and communications, including SMS text messaging.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment-related details.

Transaction Information: Rental selections, service requests, delivery details, and account activity.

Communication Data: Records of emails, phone calls, and SMS text message interactions.

Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use collected information to:

Provide and manage appliance rental services

Process payments and subscriptions

Schedule deliveries, pickups, and service appointments

Send marketing or promotional messages only if you explicitly opt in

Improve our website, services, and customer experience

Comply with legal and regulatory requirements

3. SMS Opt-In Details

Customers can opt in to receive SMS messages from Rent Ready Appliances by submitting their phone number through forms on our website, such as service inquiries, order requests, or appointment scheduling forms. By providing their phone number and submitting the form, users consent to receive text messages related to promotions, service offerings, updates, and special announcements.

Customers may also receive transactional SMS messages from Rent Ready Appliances, including order confirmations, delivery and pickup scheduling, service and maintenance updates, billing notifications, and account-related alerts.

Message frequency may vary depending on the user’s interaction with our services. Standard message and data rates may apply.

Users may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, users may reply HELP or contact us through the contact information listed on our website.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Cookie & Tracking Practices

Our website uses cookies only when necessary to support the basic operation and functionality of the website. These cookies help ensure that pages load correctly, forms function properly, and security features operate as intended.

We do not use cookies for advertising, behavioral tracking, analytics profiling, or third-party marketing purposes. The cookies used on this website are limited to essential technical functions required for the website to operate.

These cookies do not collect personally identifiable information and are not used to track your activity across other websites.

You may choose to disable cookies through your browser settings. However, doing so may affect certain website features and may prevent some parts of the website from functioning properly.

5. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure. Payment information is processed through secure, PCI-compliant third-party providers. No method of transmission or storage is 100% secure, but we strive to use commercially acceptable means to protect your data.

6. User Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you

Request correction or updates to your information

Request deletion of your personal information

Withdraw consent for SMS or marketing communications

Requests can be made by contacting us using the information below.

7. Age Restriction

Rent Ready Appliances' services and website are intended for individuals who are at least 18 years of age. By accessing or using our website and services, you represent and warrant that you are 18 years old or older.

Individuals under the age of 18 are not permitted to use our services, submit personal information, or engage with our website in a manner that involves providing personal or contact information.

If we become aware that personal information has been submitted by an individual under the age of 18, we will take reasonable steps to remove such information from our records.

8. Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their marketing purposes.
Mobile information is used solely to deliver services and communications that you have explicitly consented to.

9. Third-Party Services

We may use trusted third-party tools and platforms to operate our business (e.g., payment processors, CRM systems, messaging providers). These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your data.

10. Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages. Rent Ready Appliances is not liable for any delays in the receipt of SMS messages, as delivery is subject to effective transmission by your mobile carrier and may be affected by factors outside our control. Message delivery may also be limited by network availability, device compatibility, or carrier restrictions.

Participating carriers are not liable for any delays, failures, or errors in the transmission or delivery of SMS messages related to our services. Standard message and data rates may apply depending on your mobile carrier and service plan.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Email: [email protected]

Address: 3508 Fossil Park DR, Fort Worth, TX 76137 USA